A common side-effect of rapid growth for any organization is the introduction of complexity and one-off solutions to keep things moving regardless of the long-term impact. Over time, these decisions add up to create a chaotic environment for IT teams who find themselves unable to find an appropriate time to stop and reset.  

IT operations teams also struggle in this environment as management knowledge for all these technologies are not often shared appropriately and it is common to have only 1 operator capable of supporting specific technologies. Obviously, enterprises are at great risk when knowledge is not shared and there is no standard process across a team.

Issue :  Infrastructure Management

  • One-Off Operations – Customized operation tooling per service leads to team dysfunction as operators cannot support each due to inexperience with unique tools
  • IT Productivity – Data centers struggle to meet business needs with no standard process or tools; cloud platforms expose this deficiency causing business to go shadow IT

Impact : Delivery Times

  • Costly and Slow – Many data centers operate with dated processes and tools causing significant delays in new service rollout as well as maintaining existing services
  • Cross Platform Support IT teams MUST maintain control over company services by supporting internal data centers as well as cloud deployments from a single platform  

RackN Solution : Global Standard

  • Operations Excellence – RackN’s foundational management ensures IT can operate services regardless of platform (e.g. data center, public cloud, etc)
  • Operational Standardization – RackN delivers a single platform for IT to leverage across deployment vehicles as well as ensure IT team efficiency across services

The RackN team is ready to start you on the path to operations excellence:

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